FAQs

for Indiana Online Driver Improvement

TECHNICAL QUESTIONS

- 1. How much is defensive driving course in Indiana?

Different states have different defensive driving course prices. In Indiana, the price for a defensive driving course is usually around $35. However, there are some discounts available. For example, the AAA offers a discount for members.

- 2. I have already registered. How do I login?

The “Student Login” button is located in the top right-hand corner of this page and our Homepage. This will take you directly to the login page. Enter your username and password to access your account information, including course materials.

- 3. What is the defensive driving safety program in Indiana?

The defensive driving safety program in Indiana is designed to help drivers become safer, more aware, and more responsible on the road. The program consists of a comprehensive online course that covers a range of topics related to defensive driving, such as understanding the speed limit, recognizing and avoiding hazards, and responding to emergency situations. Upon completion of the course, participants will receive a certificate of completion, which will be accepted by most insurance companies as proof of completion of the course and may result in a reduction in car insurance premiums. The program is available to all drivers in Indiana and is an excellent way to brush up on defensive driving skills.

- 4. How do I take the defensive driving course in Indiana?

If you want to take a defensive driving course in Indiana, you need to first determine if you are eligible. Generally, anyone who has a valid driver’s license and is 18 years of age or older can take a defensive driving course. Once you have determined that you are eligible, you need to register for a course. Most defensive driving courses in Indiana can be taken online, but some may also be offered in person. You’ll need to provide some basic information, such as your name, address, and driver’s license number, as well as the payment for the course. Once you have completed the necessary steps, you can begin taking the course. Most courses cover topics such as safe driving practices, understanding traffic laws, and recognizing signs and signals. By the end of the course, you should have a better understanding of how to be a safer driver and you may even receive a discount on your auto insurance.

- 5. Uh-oh! I forgot my password/username. How do I retrieve my login information?

Don’t worry, we are here to help! Click here to have your information emailed to you.

- 6. How long will it take for my certificate to reach me?

Notification of your completion will be transmitted directly to the Bureau of Motor Vehicles (BMV) within 3 business days of your completion. Please allow 7 to 10 business days for the BMV to apply your completion to your record. If you would like your completion information processed faster, please order the “Same Day Processing” upgrade and we will notify the BMV the same day that you complete the course. (if your course is completed before 1 PM PST)

- 7. How do I get a copy of my certificate?

If you have been instructed to attend this course by a Judge or the Court, we will also send your course completion certificate directly to you. Depending on the time of day you finish the course, your certificate will either be sent the same day or the next business day. You can choose to have your certificate sent via regular US Mail, by FedEx Overnight, Second-Day, or Third Day Delivery when you register. Please note that FedEx does not deliver on weekends. You must sign and date your certificate. You are then responsible for delivering your certificate to the court.

- 8. How can I find the most up-to-date information on when I will receive my certificate?

For your convenience, you may track your certificate’s arrival. To do this, just log into the “Student Login” section with your username and password. We will also send you an email once your certificate has been processed, and another one once it has been shipped!

- 9. Will I have to verify my identity during the DSP course?

Yes. During online registration you will asked 10 personal validation questions . These questions will be asked at random intervals during the course and are designed to ensure that you are the only person taking this course. If you fail to answer three (3) validation questions correctly, you will then be required to use voice biometrics to verify your identity for the remainder of the course. If you are required to use voice biometrics as a result of failing three (3) validation question, you will be prompted to call a toll-free telephone number to record a voice sample. At random intervals during the course, you will be asked to call again to verify your voice against the voice sample on record. If your voice sample does not match the voice sample on record, you will not be allowed to continue the course until a successful match is obtained. If you fail to validate your voice sample three (3) times, your account will be suspended.

Finally, you will be required to verify your identity prior to taking the final exam using LexisNexis, one of the nation’s most reputable identity verification service companies. LexisNexis will draw upon publicly available information, such as utility and property tax records, and ask you a series of questions based upon that information. You must answer all of the questions correctly in order to take the final exam. If LexisNexis is unable to draw enough information to ask these questions, you will be required to sign an affidavit under penalty of perjury that you are not getting assistance from any other person while taking the final exam.

- 10. How many chances will I have to pass the final exam?

Once we have verified your identity via an independent source, Lexis Nexis, as described above, you will be required to take a final exam that consists of 30 questions that are either multiple choice or true and false. You must answer 80% of the questions correctly in order to pass. If you don’t pass, you can re-take the exam two (2) additional times before your account will be disabled and marked as failed.

If your account is disabled and marked as failed, you have the option of re-enrolling in the course again as long as you have at least 10 days before your due date remaining.

- 11. How long is the course?

The Indiana Bureau of Motor Vehicles (BMV) requires that you spend at least four (4) hours taking this course. This is a requirement for all approved Indiana online driver improvement courses.

In order to ensure that you are actively participating in the course at all times, you must not be “idle” (meaning you are not clicking or scrolling on the lesson pages) for longer than 5 minutes or you will be kicked out of the course

- 12. How long do I have to complete the course?

You must complete your course within 10 days of your due date in order to allow sufficient time for the BMV to process your completion. If you do not complete your course within this time, your account will be disabled and marked as failed.

- 13. What is the minimum speed limit in Indiana?

The minimum speed limit in Indiana is 45 miles per hour. However, there are some exceptions to this rule. For example, on interstate highways, the minimum speed limit is 55 miles per hour.

- 14. What methods may I use for payment?

You can pay online using a credit or debit card, or by sending us a check or money order by mail. If you pay by mail, we must receive your payment before we can send you your completion certificate. If you are going to be mailing your payment, please send it to:

ABetterDriver.com
8383 Wilshire Blvd Ste 810
Beverly Hills CA 90211

You will also have the option of partial payment, where you can pay 50% of the course fee during registration and the other 50% at any point prior to taking the final exam.